McToMc — Refund Policy

Thank you for choosing Music To Minecraft (McToMc). We value your support and want you to be satisfied with your purchase. This Refund Policy explains when and how refunds may be issued for Premium subscriptions.

1. Eligibility for Refunds

• Refunds are generally available within 7 days of purchase if you experience technical issues that prevent you from using the Premium features as intended.
• To qualify, you must provide reasonable details (e.g., error screenshots or issue descriptions) so our support team can verify the problem.
• Refunds are not available if you simply change your mind, purchased the wrong plan, or no longer wish to use the service.

2. Non-Refundable Situations

• Refund requests made after 7 days of purchase.
• Partial refunds for unused subscription time (e.g., cancelling mid-week or mid-month).
• Promotional or discounted purchases.

3. How to Request a Refund

If you believe you qualify for a refund, please contact us at omplevex@gmail.com with:

• Your purchase receipt or transaction ID.
• The email or Discord account associated with your subscription.
• A description of the issue you experienced.

Once your request is received, we will review it within 5–7 business days and notify you of the outcome.

4. Refund Method

Approved refunds will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider.

5. Changes to This Policy

We may update this Refund Policy from time to time. Updates will be reflected by the "Last Updated" date at the top of this page.

6. Contact Us

For refund inquiries or support, please reach out at: omplevex@gmail.com